Contact Us

contact-us3 contact-us2 contact-us

To discuss your holiday requirements or to ask any questions, email us on 
info@skietoile.co.uk

or complete the enquiry form.
Enquiry form

If you would prefer to speak to us directly
Call 01225 290 998 – or – FRANCE: +33 648 37 35 40

We speak English, on parle Français, parliamo Italiano.

 

Gerry & Jenny

 

Gerard & Jenny Collon 
74 Cobbold RoadLondon W12 9LW

 

How to Book with Ski Etoile 1. Check your flight/ travel options. (See our ‘getting here’ page for useful information) We can offer transfers, ski hire, lift passes, restaurant meal options and ski lessons -You just add your flights. (Most accommodation offers Saturday to Saturday, but on low season short breaks and other days are possible) Take a look at our accommodation pages – Plenty of choice from budget to luxury. 2. Call/Email us on E-mail: info@skietoile.co.uk or Call on 01225 290 998 With your holiday dates and accommodation requirements. Include the number of adults and children in your group, type of accommodation and the bedrooms required, e.g. doubles, twins, singles, and whether you are happy to include sofa-beds. 3. Accommodation options provided. We provide details of suitable accommodation choices and pricing for your dates. Further details of additional services Lift passes, transfers etc requested. 4. Reserve Accommodation. If you wish to confirm one of the options, call or email us and we will reserve the chosen accommodation for you. 5. Booking Form. We will send you a booking form for you to complete. Here you can specify other requirements such as airport transfers, ski school or private lessons, Ski hire lift passes etc. If you are booking the evening meal option please give details of food allergies, e.g. nuts 6. Return the booking form with your 30% deposit which is payable at this stage. The balance is due 6 weeks before your holiday start date. Payments can be made either by cheque made out to Ski Etoile and sent to our London address, 74 Cobbold Road London W12 9LW by direct bank transfer. 7. Confirmation – We will confirm your booking by email. The balance is due 6 weeks before your holiday start date. Payments can be made either by cheque made out to Ski Etoile and sent to our London address, 74 Cobbold Road, London W12 9LW or by direct bank transfer.(See financial protection below**) 8. Start getting excited – Practice “bending ze knees”   Terms and Conditions Cancellation: The deposit is non-refundable Payment for holiday accommodation is non-refundable unless an alternative booking can be found. Insurance -Please ensure you have holiday insurance cover for cancellation, all sporting activities you undertake and any damage to your accommodation. Cleaning – All accommodation must be left clean on departure. Any breakages or damage must be paid for. A cleaning service is available. Prices available on request. Check-in/Out times. – Check in from 16.00 on day of arrival. Check-out time is 09.00 on the day of departure. (Luggage storage possible on request) Financial protection **- In accordance with “The Package Travel, Package Tours Regulations 1992″, Ski Etoile is insured For Financial Failure Cover by MAPFRE ASISTENCIA, policy no.ATTCMGA/FFI/008 2013 Call 01225 290 998 or e-mail us info@skietoile.co.uk to discuss your requirements, and we will get back to you in ‘two shakes of a marmots tail’. ** Ski Etoile are a tour operator committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ”The Package Travel, Package Tours Regulations 1992” all passengers booking with Ski Etoile are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Ski Etoile. This insurance has been arranged by Advantage Financial Services through MAPFRE Assistance. In the unlikely event of Insolvency you must Inform Specialty Claims Services Limited immediately on +44 (0) 1420 383012. Please ensure you retain this booking confirmation form as evidence of cover and value. Policy exclusions: This policy will not cover any monies paid back to you by your Travel Insurance or any losses which are recoverable under another insurance or bond.

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